Privacy Policy
Last updated: 27 October 2026
FGNEX is operated by Wuxi FGNEX Technology Co., Ltd. This policy explains how personal data is handled when you visit our website, contact us about BIPV applications or request manufacturing information.
1. Contact and data controller
For privacy questions, please use our contact page. Business location: Wuxi, Jiangsu, China.
2. Data we may collect
When you contact us, we may receive your name, business email, company, phone number, project description, technical drawings and correspondence. The website and its hosting/security services may process technical information such as IP address, browser data, cookies, referral pages and error logs.
3. Why we use it
We use enquiry information to respond to B2B requests, evaluate product requirements, communicate about technical and commercial cooperation and keep necessary records. We use essential technical information to maintain website operation and security. Where required, non-essential cookies or analytics are used only with the relevant consent.
4. How information is shared
Enquiry details may be shared with FGNEX SOLAR where you request a custom photovoltaic module manufacturing discussion. The website also relies on service providers such as hosting and form-processing providers that process information to deliver those services. We do not sell enquiry data to advertisers.
5. International processing
FGNEX operates from China and may receive or process enquiries sent from the European Economic Area or other jurisdictions. Information may also be processed by technology providers in other locations. Where applicable law requires specific safeguards for international transfers, the appropriate arrangements must be considered before such transfers.
6. Retention
We retain enquiry and technical correspondence for as long as reasonably needed for the relationship, legitimate business administration, legal obligations and dispute handling. If you request deletion, we will consider the request subject to applicable retention obligations.
7. Cookies and third-party links
Essential cookies may be used for site operation. Any optional cookies or future analytics tools should be governed by the site’s consent controls where required. This website may link to FGNEX SOLAR and third-party resources; their privacy policies apply when you visit those sites.
8. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction or objection to processing, and to withdraw consent where processing relies on consent. Please contact us using the address above. You may also contact the competent data protection authority where applicable.
9. Updates
We may update this policy if our website services or data practices change. The latest version will be published here.